What’s more important - Knowledge or Time?

It’s all about the tenants, so we are told. So how do landlords best serve their customers, is it with a specialist or generic model?

Digital & Business Transformation - a never ending tale?

Social landlords face a challenging future through a changing environment. Government policy is impacting rent rolls along with reducing subsidies from...

2015: A year to forget for Social Housing?

Social Landlords will no doubt remember 2015 as their own annus horribilis. Admittedly the first half of the year was quite uneventful for what was...

Why Welfare Reform means Operational Reform

Right to buy, rent reduction, benefit caps and universal credit are some of the welfare reforms that are having a huge impact on social housing. And...