What’s more important - Knowledge or Time?
by Peter Steele | Sep 24, 2019 | Universal Credit, social housing, generic officers, specialist officers |
It’s all about the tenants, so we are told. So how do landlords best serve their customers, is it with a specialist or generic model?
Digital & Business Transformation - a never ending tale?
by Derek Steele | Jun 18, 2018 | social landlords, social housing, digital inclusion, Business Transformation, Digital Transformation |
Social landlords face a challenging future through a changing environment. Government policy is impacting rent rolls along with reducing subsidies from...
2015: A year to forget for Social Housing?
by Derek Steele | Dec 22, 2015 | social housing, rent cut |
Social Landlords will no doubt remember 2015 as their own annus horribilis. Admittedly the first half of the year was quite uneventful for what was about...Why Welfare Reform means Operational Reform
by Derek Steele | Oct 15, 2015 | welfare reform, rent reduction, social housing |
Right to buy, rent reduction, benefit caps and universal credit are some of the welfare reforms that are having a huge impact on social housing. And the...