It’s good to talk, but sometimes it’s better to text

by Paul Evans | Jan 23, 2020 | social landlords, Universal Credit, rent collection, collection rates, text messages, texts, "text messaging" "texts" |

For many social landlords it’s getting harder to collect the rent, so now it’s more important than ever for housing officers to be able to prioritise...

Navigating the Maze – Collecting the Rent

by Derek Steele | Apr 12, 2016 | Universal Credit, rent collection |

Most landlords are going to have around a 50% increase on rent they need to collect in the way of direct payments, and managing these cases will be cost...