---
title: Mobysoft Blog | collection rates
description: collection rates | Blogs about the wider impact of social housing by Mobysoft
---

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[![It’s good to talk, but sometimes it’s better to text](https://blog.mobysoft.com/hubfs/Blog%20image%20for%20rent%20text.jpg)](https://blog.mobysoft.com/blog/its-good-to-talk-but-sometimes-its-better-to-text)

## [It’s good to talk, but sometimes it’s better to text](https://blog.mobysoft.com/blog/its-good-to-talk-but-sometimes-its-better-to-text)

 by [Paul Evans](https://blog.mobysoft.com/blog/author/paul-evans) | Jan 23, 2020 | [social landlords](https://blog.mobysoft.com/blog/topic/social-landlords), [Universal Credit](https://blog.mobysoft.com/blog/topic/universal-credit), [rent collection](https://blog.mobysoft.com/blog/topic/rent-collection), [collection rates](https://blog.mobysoft.com/blog/topic/collection-rates), [text messages](https://blog.mobysoft.com/blog/topic/text-messages), [texts](https://blog.mobysoft.com/blog/topic/texts), ["text messaging" "texts"](https://blog.mobysoft.com/blog/topic/text-messaging-texts) |

For many social landlords it’s getting harder to collect the rent, so now it’s more important than ever for housing officers to be able to prioritise...

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