But what's the ROI...no, seriously what's the ROI?

Investing in software systems can often seem time consuming and arduous, but it will all be fixed in the end, right, with clear measurable benefits...

Are former tenants’ arrears a ticking timebomb of debt?

In 2019 there was over £440 million outstanding in former tenants’ arrears across all English social landlords. That equates to over £100 per property for...

It’s good to talk, but sometimes it’s better to text

For many social landlords it’s getting harder to collect the rent, so now it’s more important than ever for housing officers to be able to prioritise...

London Council Housing in Crisis?

Talk about housing in London and you will hear about the cost of rent and an unaffordable property ladder. For so long the safety net for those unable to...