What’s more important - Knowledge or Time?

It’s all about the tenants, so we are told. So how do landlords best serve their customers, is it with a specialist or generic model?

Scottish Flexibilities – Your not so flexible friend?

Anger. That was the over-riding emotion I encountered when putting this blog together about Universal Credit.

Digital & Business Transformation - a never ending tale?

Social landlords face a challenging future through a changing environment. Government policy is impacting rent rolls along with reducing subsidies from...

Can technology help Scottish RSLs bite back against Universal Credit?

At the Scottish Housing Festival in February, (27-28 Feb 2018), I attended a very interesting presentation by Gail Ward, Housing Policy Officer at ...

The Challenges for Scottish RSLs with Universal Credit

The impact of Universal Credit has been felt by Scottish RSLs (Registered Social Landlords) and other institutions who have had first-hand experience...

London Council Housing in Crisis?

Talk about housing in London and you will hear about the cost of rent and an unaffordable property ladder. For so long the safety net for those unable...

Universal Credit: A crisis landlords can avert!

Universal Credit is looming and there is one thing that social landlords cannot do and that is ‘do nothing’. Data and comment, included in this blog,...

Navigating the Maze – Collecting the Rent

Most landlords are going to have around a 50% increase on rent they need to collect in the way of direct payments, and managing these cases will be...

Are Social Landlords doing enough to mitigate Universal Credit?

Social landlords have never needed to create efficiencies and protect revenues as they do now. The 1% rent cut, ongoing welfare and tenancy reform has...

Why DeepMind’s Victory is Good News for Housing

This month Google’s Deepmind Artificial Intelligence (AI) application has beaten one of the world’s leading Go players, Lee Se-dol of South Korea, not...